Refund Policy

Your satisfaction is our highest priority. If you are not 100% satisfied with your order, we will accept returns to our warehouse, within 30 days of receipt, for a full credit of the amount paid plus applicable taxes.

To be eligible for a refund items returned must be unused, undamaged, re-saleable, in the original packaging and complete with all original components and manuals.

All returns are inspected upon receipt at our warehouse.  Refunds will be disallowed for any item that fails to meet the above criteria.

Items that are defective within the eligible warranty period may qualify for exchange with a replacement item.  Canada Wide RV Parts is happy to assist customers at obtaining replacement items, where possible.

If you wish to return an item, please contact us at sales@canadawidervparts.com . We will require the original order number including information about which items you wish to return and the reasons for returning. 

Electical and Electronics

All Electrical and Electronics are non-refundable/non-returnable

Delivery Charge Refund Policy

Items that are defective within the eligible warranty period will generally qualify for free delivery of replacement items.  You may be asked to forward a photo of the damaged item. This policy is determined on a case-by-case basis.

Items that are not defective and returned within the 30-day eligibility period are required to have freight prepaid, by the purchaser, with the required shipping label.